Shipping Policy
US Warehouse:
We place great importance on users' shopping experience and aim to expedite product delivery by utilizing our warehouse in the United States.
Transport information:
FOR USA/EU
Transportation time | 2-4 business days |
Fee |
0-2kg,$4.89 10.6-15kg,$34.89 15.1-XXX,39.89 |
FOR OTHER
Transportation time | 5-12 business days |
Fee |
0-2kg,$25 10.6-XXXkg,$130 |
Notes:
- The preparation for delivery, including quality checks, packing, and paperwork, typically takes 2-4 business days. Please note that this time frame is NOT included in the overall 'shipping time'.
- All packages contain specific tracking information.
- You will receive an email notifying you once your order has shipped, including a unique parcel tracking number. You can view the status of your order by logging into 'My Account.' Simply click on 'My Orders' to review the status and/or obtain the tracking number.
- If the "Shipping from" option cannot be selected, it means the product you are shopping for is out of stock. You can opt to purchase other colors of filament or contact our customer service for assistance.